据外媒报道，任天堂现已更新英国、欧洲经济区和瑞士的硬件维修政策。上述几个地区的玩家可以享受更便捷的 Joy-Con 维修服务。
根据任天堂官网页面的信息，官方将为当地玩家免费解决 Joy-Con “漂移”问题。即便摇杆“漂移”因自然磨损产生，或者手柄超过 24 个月的质保期，玩家依然可以申请免费维修。Switch Lite 玩家也享有该权益。
任天堂还表示，如果手柄因自行改装导致故障，官方有权拒绝维修。
自 Switch 上市以来，Joy-Con 的摇杆“漂移”问题就受到了多方批评。美国、欧洲等地都有针对 Joy-Con “漂移”问题的调查乃至诉讼。
外媒 Nintendo Life 提到，任天堂曾表示 Joy-Con 的摇杆磨损是“不可避免的”。该公司的硬件开发人员将其比作汽车轮胎磨损。美国的一位前维修主管则在报告中称，送修的 Joy-Con 数量很多，“压力很大”。
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