近日，有不少玩家反应《星球大战 绝地：幸存者》出现了豪华版内容( “银河英雄”外观组合包及“新英雄”外观组合包 )及预购奖励丢失的问题。EA 表示，目前已知晓这一问题在各大平台均有出现。在团队致力于彻底解决该问题的同时，以下是官方放出的临时方案：
<内嵌内容，请到原网页查看>
Steam
- 在 Steam 客户端中前往库
- 右键点击游戏，在菜单中点击属性，然后在出现的窗口中选择 DLC
- 取消预购和/或豪华版奖励前面的对勾
- 启动并退出游戏
- 再次勾选预购和/或豪华版奖励前面的对勾
- 验证游戏完整性
EA APP
- 单击我的收藏 > 单击游戏图片上方的三个点，然后选择修复
Epic游戏商城
- 游戏库中找出该游戏，或右击该游戏的图示，然后点选三个点
- 点选下拉式选单上的管理
- 开启后，点选验证选项
PS5
- 转到设定 > 用户和账号 > 其他 > 恢复授权。
- 选择恢复。
Xbox Series S|X
- 关闭游戏
- 在主机上登出 Xbox 帐户
- 重启主机
- 在主机上重新登录 Xbox 帐户
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